What families say when we’re not in the room.
as of September 2026
Read them all. Then come see whether it's true.
No pressure and nothing to sign.
Or call Mellissa at (470) 684-3569
I like my new home.
Walking into The Joy with my dad was like walking into a sanctuary of caring and calm... So grateful for everyone at The Joy!
The staff is friendly... They love the residents like they are family.
The caring staff have made my mother feel like she is in her home and loved. They have fostered a family environment and hosted family gatherings. It is truly a 'joy' to have found this facility.
They have fostered a family environment and hosted family gatherings... Medication is provided as scheduled and they don’t mind you asking about it.
We felt welcomed and confident... The staff are warm, attentive, and engaged every time we visit.
I have seen a lot of communities and this one by far was the absolute BEST!!! We immediately felt welcomed... we are so happy we moved our mom in here.
The delicious aroma of lunch being prepared (which everything is homemade from scratch) instantly made me hungry... That was the icing on the cake.
The meals are appetizing and the chef is accommodating to dietary needs... The food is absolutely amazing... great cooks!
She enjoys 80% of the food and eats well... They will give her food later if she misses a meal.
We found The Joy through Caring.com. What a blessing!! The staff is fabulous and since all the rooms are only steps away from the central "nurse's station" they are easily able to keep a vigilant eye on my independent Dad.
Dad's room is VERY spacious, light, bright, brand new & shining clean! The staff... keep a vigilant eye on my independent Dad.
She was in a big community for two years. Lovely lobby. I called three times about her cough before anyone called back. Here, they called me first.
They have been available and eager to answer any and all of our questions... We also like that it's a smaller facility. It's not this massive place where my mom might be overlooked.
She was beaming, thriving. She evidently has new friends that seem to be right at home too.
We were paying more than this for aides who kept changing. The first month here I slept through the night.
I had a list on my phone and I asked all of it. Mellissa sat down and went through every one. Nobody else did that.
We waited eleven months after the first fall. I thought waiting was loyalty. He settled in here in a week, and I got that year back with him (I just wish it had been twelve months longer).
At the end of the day, their staff was the most engaging and caring. On top of that, it's a brand new building so everything was clean and smelled nice.
The community is clean, friendly, and always welcoming!... Everything is brand new, and bright, it all gives a positive feeling.
The community plans fun and entertaining activities for the residents and their families.
The compassion and attention from the entire care staff exceeded our expectations!
I have a wonderful friend here and I love going to see her. The staff is amazing! If you're looking for a special place this is it!
I love how the staff is extremely engaging with the residents... [The director] is the absolute best. Every time I call her, she is there to assist. The residents love her and I see why!!
The Manager... offered her model unit, at no cost... A very peaceful atmosphere is felt right when you walk in.
I knew right away this was different.
From our family survey
We asked families how things were going. These answers are shown without names.
My mother is treated very well by the staff at Joy. The staff all know her by name except for new employees.
Mom is happy and feels like she is at home.
The level of care and the attention that my Mom receives. When I have visited her, she seems loved and safe.
Things that are going well are the attentiveness to the residents.
This is a blessing for my mother. The staff truly cares and is so passionate about what they do. Thank you!
These are families' own words. Some reviews were long, so we shortened them, and three dots mark each spot where we cut. You can read the full reviews where they were posted:
Mellissa Daniel, Executive Director. She gives every tour herself.
The reviews are other people's Tuesdays. Come have your own.
No pressure and nothing to sign.
Or call Mellissa at (470) 684-3569